Directory Update provides a flexible, easy-to-use, and configurable web browser-based self-service interface that allows end users to update their own Active Directory and Global Address List information. Drop-down lists and data validation ensures data is more accurate. The user can only update the information that the administrator allows. Optional "Change Password", auditing and email notifications are can be enabled.
Directory Manager allows a designated user or users (such as Human Resources, Help Desk, or a receptionist) to update other user's Active Directory and Global Address List information. The administrator can restrict which user accounts the authorized Directory Manager user can search for and restrict the information that can be updated. Optional change password and account unlock/enable/disable features available.
Directory Search turns your Active Directory in to a powerful phonebook or company white pages. Your users can search the Active Directory from a single Web-page interface to find user's phone numbers, titles, addresses, and photos. Filters allow the Directory Search phone book results to be restricted to a subset of users or a specific organizational unit. Search results can be exported to Excel spreadsheets or text files if desired.
Directory Update has an optional add-on module that can be enabled and allow Directory Update to update AD user account information in a Exchange resource domain. Resource domains are often used when an Exchange organization must be installed in a trusted forest. Mailboxes in the Active Directory resource domain must be configured as linked mailboxes each linked a corresponding user account from the accounts domain. Contact support for requirements and pricing.
Directory Password is an optional add-on product that allows the user to reset their own Active Directory password or unlock their own Active Directory user account if locked. The user initially answers their security questions using Directory Update and can reset their password or unlock their account using the Directory Password web page. Directory Password is popular with organizations that have remote users or VPN users.
"Directory Update, Directory Manager, and Directory Password
has provided us with a useful set of easy-to-use tools. They has allowed us to provide secure
self-service tools to our users in a very efficient manner.”
First Commerce Credit Union
"We were looking at Directory Update as a simple way to update our outdated 'Active
Directory' employee information. While testing Directory Update, we discovered Directory
Manager and Directory Search, further testing revealed we had to have all three!
All the applications are remarkable and get the job done!
Support is brilliant, patient and very considerate."
James Hill, Network Analyst
City of Santa Fe, NM, USA
"Deploying Directory Manager has allowed our Human Resource department the ability
to manager user specific information from a greatly designed web interface.
This allows our IT staff to focus on more critical projects."
Citizens Bank & Trust
"We were looking for a solution to our problem of our Active Directory contact information being out of date. With our Lync installation we also needed very friendly and easy way for clients to update their photos.
The answer was Directory update which enables AD clients to update their own contact information and photo. Directory Update is very easy to use for clients and was very easy to install. We have used Directory Update since 2006 and found it to be excellent."
"This product rocks; simple and effective; no bloat in the interface ... very nice!"
Dr. Pepper Snapple Group
"Directory Update and Directory Manager reduces MY workload. Directory Search is a great way for employees to see their colleagues details and photos."
Interdean Relocation Services
"Directory Update fills a gaping void in the market. Thanks to Directory Update, our Active Directory is no longer a months-old snapshot but a living resource."
"I have been trying for years to get our Global Address List up-to-date. With this software it is finally done."
" We were looking for a way to have HR to update employee contact information directly without using Active Directory tools. We also needed to segment HR teams to different organizational units as well as standardized office address and phone number information.
The answer was Directory Manager which allowed us to configure each field’s visibility and permissions according to our needs. For example, having HR update the Manager field directly means less tickets to the helpdesk and more efficiency. Directory Manager is an excellent product which we found easy to get up and running and is very easy for HR to use.
"Directory Update helps us keep our directory accurate and useful."
Dynamic Systems, Inc.
"Why spend thousands of dollars on an application that has dozens of features we will never need. Directory Update does everything we need."
"We replicate our Active Directory to a central directory service holding nearly 120,000 user objects world-wide. Once we implemented Directory Update for our Active Directory, our user information is the only information that is consistently correct and up to date in the global directory service."
"Directory Update has really made a difference for our staff being able to help us help them by keeping their contact information up to date in straight-forward and quick manner. Wonderful!"
"Customer service is great keep it up, don’t get that at a lot of places any more. Our question was answered within 10 minutes of ending "
"Directory Update is a simple, clean application that does what you need it to at a reasonable price. "
"Ithicos Solutions provided us some specialized customization services that met our requirements at a very reasonable price."
"We asked for a feature that would be useful for our Human Resources department using Directory Manager; their team added the feature to the very next release."
November 24, 2013 - Our first Customer Satisfaction Survey is coming to all registered customers. Please take a few minutes to give us your feedback.
November 5, 2013 - New web site using Bootstrap and HTML5.
November 3, 2013 - Ithicos is now on Twitter - follow us @ithicos
October 14, 2013 - New version of Directory Search (v1.8) that addresses some search and formatting issues.
June 10, 2013 - New builds of software available to customers on support. Newer releases coming to provide support for IE10.
June 23, 2013 - New, faster web site online that uses HTML5
Using Office 365? If you use Office 365 Directory Synchronization, changes made to your Active Directory replicate to your Office 365 GAL.
Our most common installation is missing Windows/IIS prequisites and application pool issues.
Editing HTML and XML is easier with Notepad++.
Did you know our update products have file logging functions? Check the AppSettings.XML!