Ithicos Winter 2017 Newsletter

Happy 2017 everyone! We wanted to share some news, new software announcments, and a new Amazon gift card promotion with you.

Get Me Off This E-Mail List!

If you are no longer using our software (Directory Update, Directory Manager, Directory Search, or Directory Password) or if you are not the correct contact for software at your company then please reply to this message and ask us to remove you (or your company) from our customer database. Easy as that!

Promotion – Amazon $25.00 Gift Certificate for referrals!!!

Like our software? Tell a friend and get a $25.00 Amazon gift certificate for each unique referral that results in a purchase between 20 February 2017 and 31 May 2017. See this link for “the rules” – http://www.ithicos.com/about/2017-Promotion-Rules.html

New Product Development

We have two new products in development. The first is a stand-along reporting product (Directory Reports, we have nicknamed it) that will send email with inactive users, stale passwords, a password-expiring-soon notification, group membership, security and other user reports. It will also have a web interface for running reports. The second is an additional-cost add-on for Directory Manager that we have nicknamed Directory Manager Advanced that will include user provisioning (creating accounts and contacts), Office365 enablement, group management. Pricing will be forthcoming.

Windows Server 2016

Our installers are currently incompatible with Windows Server 2016. We will be releasing updated versions of all software in the coming months that include not only new features but also W2K16 compatible installers. All customers with current software maintenance agreements will be eligible for updates.

Software Support and Maintenance

Check your software maintenance to see if you are current. Software maintenance allows you to get ongoing software support and to update to newer builds of the software. Software maintenance for existing customers also allow us to fund ongoing development, updates, and new features. Don’t know when your support expires or what you own? Send us an email to support@ithicos.com and ask. We are happy to provide that information as well as prorating software maintenance so that maintenance expires when it is convenient for your business.

New Software Versions

We have recently released Directory Search v3.0; it is a total revamp of the interface and the code. The XML files are different, also. All customers with current support are eligible to upgrade. Ask for a new license key from support@ithicos.com. Directory Password v2.0 is now available and provides a better password-reset interface for mobile users. New versions of all other software is coming. Current versions are Directory Update v2.7 and Directory Manager v2.3. Directory Password v2.0 requires that you also upgrade to Directory Update v2.7.

Mobile Interface and Style Sheets

We are currently changing Directory Update, Directory Search, and Directory Password so that they work even better with smart phones. We are also working to simplify changing colors or branding of our interface. There is still a limit to the amount of support we can provide you when re-branding your look and feel of our software without a time-and-materials consulting agreement in place.

Price Increase

We have a small price increase going in to effect in March 2017. Most products and software maintenance will go up by 10 – 15%. If you have software maintenance coming due soon, you can renew under the older prices prior to 15 May 2017.

Feedback

I am Jim McBee; I am one of two principal owners of Ithicos Solutions. I handle a lot of our customer interaction, so you have probably corresponded with me. Want to suggest something? Want to ask a question? Reply and I will see your message (and hopefully respond quickly.) Send an email to support@ithicos.com and every person in the company will see your message. You are our customer and we are here for you.

As always, we greatly appreciate your customers and we are thankful for your ongoing business. We thank you for your support of small business.

Last Review: 20 Feb 2017