This Privacy Policy outlines how Ithicos Solutions LLC collects, uses, discloses, and protects personal and corporate information obtained when you visit our website, download software, or purchase our Active Directory management tools.
Why We Collect Information
We collect information to deliver the high level of customer service expected by our users. It enables us to provide convenient access to our web-based tools and trial downloads, communicate software updates, deliver license key activations, and keep you informed about relevant security announcements and product features.
Information Collection and Usage
We may collect information when you interact with our services, such as:
- Direct Customer Interactions: Requesting support assistance, downloading product updates, completing online surveys, registering software, or completing sales purchases.
- Account & Contact Data: Name, organization name, phone number, physical address, email address, and product licensing/serial details.
- Payment Processing: Transactions processed via third-party gateways (e.g., PayPal). Payment information is handled securely by the respective payment processor according to their privacy guidelines.
- Analytics & Usage: Non-personally identifiable page views, referral sources, entrance paths, and feature usage to optimize overall site performance.
Information Sharing & Disclosure
Ithicos Solutions LLC takes your privacy seriously. Under no circumstances does Ithicos Solutions LLC sell or rent your contact information to third-party marketers.
Information may be shared with trusted service providers, partners, or subsidiaries acting on our behalf to fulfill software licensing, process online transactions, manage customer data, or provide support. All such parties are bound to safeguard your information in accordance with our strict data privacy policies.
Data Security Safeguards
We implement administrative, technical, and physical safeguards to protect your personal and corporate information against loss, theft, unauthorized access, alteration, and destruction.
When submitting sensitive details online or placing web orders, we recommend using modern, SSL-enabled web browsers (such as Google Chrome, Mozilla Firefox, or Microsoft Edge) to ensure standard HTTPS encryption across all internet communications.
Cookies and Tracking Technologies
Our website uses standard cookies, web logging, and pixel tags to track aggregate navigation patterns, analyze site performance, and improve navigation usability.
You can disable or block cookies at any time using your web browser settings. Please note that disabling cookies may affect certain functionality or interactive features on our web portals.
Children's Privacy
Ithicos Solutions LLC provides enterprise Active Directory software solutions and does not knowingly collect information from or target children under the age of 18.
Contact Us Regarding Privacy
If you have any questions or concerns regarding this Privacy Policy or our data protection practices, please contact us:
Email: support@ithicos.com
Phone: +1-415-683-6158